• WHO FITS THE SNOW CHAINS, AND WHEN?
  The chauffer will fit the snow chains as directed by roadside signs or traffic controllers on the mountain. The chains are fitted to the drive wheels of our vehicles. The driver may ask the passengers to temporarily exit the vehicle whilst fitting the chains to allow enough clearance around the wheels to secure the chains. The Ford Territory is an All Wheel Drive (AWD) vehicle and is not required by law to fit chains where 2 wheel drive vehicles do, however they may be fitted if the chauffeur deems it necessary.
• WHAT ABOUT GATE / RESORT ENTRY FEES?
  These fees are payable by the passengers upon entry to the resort.
• HOW MANY PEOPLE WILL YOUR VEHICLES CARRY?
  A Sedan will carry 4 passengers.
  Ford Territories can carry up to 6 passengers. They have the advantage of being All Wheel Drive, which means less travel time as the probability of having to fit snow chains is greatly reduced. If carrying 6 passengers, then it is recommended that two of the passengers be children who will fit in the fold-out 3rd row seating. 6 passenger territory comes with luggage trailer.
  Mercedes Valente people movers can carry 7 passengers plus luggage.
  We have limousines capable of carrying up to 8 rear passengers.
  Mercedees Mini-Coach carries 11 passengers plus plenty of luggage area
  
• CAN I BRING MY SKIS /SNOWBOARDS IN YOUR VEHICLES?
  YES and NO ! We recommend hiring your skis & snowboards on the mountain, this will save you the cost & hassle of transporting them, and also means you will be able to hire the newest and latest model season skis & boards available, as well as obtaining the full service that a only an on-mountain ski hire centre can provide. We can provide roof racks for skis & boards on SEDANS & TERRITORY AWD. Please let us know the number of skis / boards you intend bringing with you. There is no charge for the roof rack. We can also supply luggage trailer which can carry skis. The Mercedes Mini-Coach can carry skis & boards. CARRIAGE OF SKI EQUIPMENT IN STRETCH LIMOUSINES - CANNOT be safely carried in or on these vehicles, however - if you intend bringing skis/boards then you must contact us prior to making your booking.
• HOW MUCH LUGGAGE CAN I BRING?
  SEDANS & STRETCH LIMOUSINES We allow for no more than 2 pieces of luggage per person - this is one medium sized soft sports style bag and 1 hand luggage per person. Please don't bring hard suitcases as this will restrict your luggage capacity (THEY JUST DON'T FIT IN THE CAR !!).
  If you are in doubt then contact us before making your booking! Ford Territories, Mercedes Valente and Mercedes Mini-coach have the most luggage capacity of our fleet.
  
• ARE CHILDREN ALLOWED IN YOUR VEHICLES?
  YES. We welcome families of all ages, and try to make your travel with children as painless as possible. Limos & Territories are fitted with DVD systems and you are more than welcome to provide your own DVD's and games for the kids to watch on the way.
  Legally required child seat options are provided in our online booking process.
• WHAT IF WE WANT TO STOP SOMEWHERE FOR LUNCH / DINNER or SHOPPING ?
  We like to keep our vehicles running as close to schedule as possible, if you want to stop for shopping or lunch, we need to know at time of booking to allow for the extra time involved.
• HOW MUCH DO YOUR SERVICES COST?
  This website will give you an accurate quote, based on your individual travel requirements. Once you have the quote, you can print or email it, and come back to it later when you are ready to book. Go to the bookings page to give it a go !
• HOW DOES THE BOOKING SYSTEM WORK?
  All snow transfer bookings must be made online via this website. Its as easy as filling in your travel requirements and credit card details to make the booking. You will then be emailed a tax invoice which is your CONFIRMATION OF BOOKING.
  Your credit card will not be processed if there is no vehicle availability. We will contact you with any available option.
• WHAT HAPPENS IF I WANT TO CANCEL MY BOOKING?
  Refer to "BOOKING CANCELLATIONS / TRANSFER OF BOOKING:" in our Terms and Conditions. We recommend you take out travel insurance to cover any out of pocket expenses that you may incur due to your cancellation.
• If you would like a quote or to purchase Ski Insurance, please click on our affiliate link below:

This page should be read in conjunction with our terms and conditons of hire

Why not check out our vehicles available, get a free quote for transport to the snow , make a booking